Support
Noteflix plugin support
Get help connecting Noteflix, approving a private-note save, resolving an error, revoking access, or deleting data.
Contact
Email support@noteflix.com. Remove note bodies, credentials, OAuth tokens, personal identifiers, payment data, and private course material before sending a support request.
Before reporting a save problem
- Confirm Noteflix is connected in ChatGPT and that you granted
notes:create. - Confirm the connected Noteflix account is eligible to save a note.
- Make sure ChatGPT showed the full title and Markdown payload and received a separate affirmative confirmation.
- If a request timed out, retry with the same request ID so idempotency protection can prevent a duplicate.
- Include the approximate timestamp, plugin version, and displayed error code in your message—without including the note content.
Disconnect and delete
Disconnect Noteflix from ChatGPT to stop future connector access. Disconnecting does not delete notes already saved. Delete a note or account from the Noteflix product controls, or email support for a privacy or deletion request you cannot complete in the app.